| |
About us
Voxel Communications is a direct result of our real world experience and dissatisfaction with traditional call center experience. Managing call center and upholding greater standards of CRM is a difficult job. From poor infrastructure to managing complex technology, Voxel's founders recognize these challenges.
By locating our call center in the capital of Pakistan, Islamabad. Voxel is able to realize the dream of all businesses….increase quality and decrease costs. 100% of the Voxel's employees are university graduates from the top schools. Voxel has the lowest turnover rates of 10% and this is why at VCPL we are able to invest 8 weeks of intensive:
- Basic training
- American cultural training
- Strengthening English
- And Product specific training
Lower operating costs have enabled us in acquiring the latest technologies based on award winning solutions from Five9. Voxel boasts an impressive technology infrastructure based on CTI, CRM, Work force management, work flow automation, satellite bandwidth and dedicated fiber optic. The overall result is our unique selling proposition for our clients and that is higher quality robust technical back bone, premium HR and all that at a lower price than our US competitors. |